FAQ: What If I Don't Like My Tutor?

What happens if the assigned tutor is not the best match for your student? While we make every effort to match our students with the best possible tutors, this happens from time to time. Don’t worry – we will find a solution.

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Finding the Perfect Match

Prior to assigning a tutor to your student, we evaluate the information you provide about your child’s personality, educational background, strengths and weaknesses, and prior test scores, if applicable. Taking all of this into account, we do our very best to ensure that the tutor we match with your student is an excellent fit. 

In most cases the initial match between student and tutor is a great fit. However, occasionally the fit is not ideal. Since the rapport between student and tutor is such an important element of one-to-one instruction, achieving student-tutor chemistry is one of our top priorities. If you are not happy with a tutor for any reason, please reach out to us and we will be happy to assign a new instructor.

Each of our tutors is highly qualified and motivated to help our students, which is why we are able to consistently help students improve their ACT or SAT scores. Not only are our tutors qualified, but they are also very passionate about what they do. With so many experienced tutors to choose from, we are confident that we can find one who will connect with your student.

If you have any additional questions about how we assign tutors, please contact us

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